Cancellation and Refund policy
Thank you for purchasing one of the courses at cpd.allnations.ac.uk operated by All Nations Christian College.
As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course from cpd.allnations.ac.uk, you agree to our Privacy Policy, Terms of Use and Refund Policy.
As with any online purchase under UK law you may have the right to cancel or request a refund under certain circumstances, in accordance with this policy.
We offer a 14 day money back guarantee on our courses and a refund will be issued if:
- you have requested it within the 14 day cooling off period;
- you have not accessed the course.
The 14 day cooling off period begins from the day you made the purchase.
Once your access to the paid course has been removed under this policy you will not be able to access any part of the course, take part in any tests, or receive a digital or printed certificate.
After the 14-day period you will no longer be eligible and won’t be able to receive a refund.
How to request a refund
To request a refund or cancellation, contact us at fd@allnations.ac.uk with your email address, order number and reason for the request.
Refunds: Duplicate payment
Refund of any duplicate payment made by the delegate will be processed normally within 14 days of the request being received by All Nations Christian College.
When and how we issue refunds
Upon determining that a cancellation or refund is due to you under these Terms, we will aim to issue such refund or cancellation within 14 days
If you are entitled to a refund we will refund you via the same source (original method of payment) used by you to pay for the Product(s).